SHIPPING Policy

Welcome to Beeveci, your source of exquisite organic honey from the heart of Victoria, Australia. We want your honey ordering experience to be as smooth as the flow of our golden nectar. Here's all you need to know about our shipping policy:

 

Shipping Zones
We currently offer shipping within Australia only. Our primary focus is to provide the best service to our fellow Australians, ensuring that everyone can savor the goodness of Beeveci honey.

 

Shipping Methods and Rates
We've partnered with reliable carriers to ensure your honey reaches you in pristine condition. Our shipping rates are calculated based on your location, the weight of your order, and the shipping method chosen. Rest assured, we always strive to offer competitive shipping rates.

 

Processing Time
We aim to process and ship your order within 1-3 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer, but we'll always keep you informed.

 

Estimated Delivery Times
The estimated delivery times may vary based on your location within Australia:

- Metropolitan areas: 2-5 business days
- Regional areas: 5-10 business days
- Remote areas: 7-14 business days

Please note that these are approximate times, and factors like weather conditions, carrier delays, or unforeseen circumstances can affect delivery times.

 

Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

 

Shipping Restrictions
We adhere to all relevant state and federal laws regarding honey shipping within Australia. Please be aware that certain areas may have restrictions or regulations regarding the importation of honey. It is the responsibility of the customer to ensure compliance with local laws and regulations. We cannot ship to international destinations at this time.

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Damaged or Lost Packages
In the rare event that your package is damaged or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement as soon as possible.

 

Questions and Support
If you have any questions or require assistance with your order, please don't hesitate to contact our customer support team at [customer support email/phone number]. We're here to help and ensure you have the best possible experience with Beeveci honey.

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Thank you for choosing Beeveci. We can't wait to share the sweetness of our honey with you!